IMPORTANT! We pride ourselves on our customer service... and we receive a high volume of emails from around the world every day. Thank you for understanding that it may take several business days for us to get back to you. If you perceive that you have not received a response or product in a timely fashion, please check your spam/junk folder. Also be sure to whitelist (add) email@example.com and firstname.lastname@example.org in your email address book to ensure that you receive all your messages from us. Thanks!